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Thursday, April 19, 2001

computers 101

Keeping your computing house in order

By Rob Pegoraro
Washington Post

Housecleaning on a computer resembles that in a home, but there's no exercise benefit to it, and I've yet to hear of any records described as good soundtracks for the chore of cleaning up around the computer.

Like the analog kind, though, computer housekeeping is both necessary and often overlooked. Instead of dust bunnies collecting underneath the bed, you run the risk of more hazardous tenants taking up residence - viruses, obsolete programs and those insidiously evil "bad clusters" on hard drives.

And sooner or later - whether it's guests coming or a system upgrade to install - you eventually have to suck it up and get your chores over with.

What to tackle first?

The usual computing wisdom starts with backups - every day, of everything on the computer. I've yet to meet a single home-computer user who bothers to do that.

What's more important is to back up the important files - your Quicken or Microsoft Money files, your address book, your Web bookmarks, your e-mail and so on. Use a Zip disk, use a CD-RW drive, use a file-storage Web site, even use floppies if you must - just get some place away from your own hard drive to park the data.

After that, virus protection is the big one - it's the computer equivalent of keeping the kitchen utensils clean.

"The most important housekeeping chore today for home users is vigilant virus protection and prevention - staying updated and advised on security issues," said Howard Sobel, executive director of the Windows User Group Network. "Every day brings a new update, patch or security alert."

Almost all PCs ship with virus-protection software enabled, but many users neglect to update virus database files or switch off virus protection entirely.

"Getting nailed with a virus is a common thing," noted Randy Farwell, a director of product marketing at Gateway Inc. "Even if it's not a malicious virus, it can be an annoyance."

Don't be one of those victims. Keep your anti-virus software up to date. Learn how to use its auto-update tools. And although it's annoying to have to pay an update tax to McAfee or Symantec, ante up anyway - the alternative, unless you can bring a near-religious degree of devotion to the rituals of safe computing, is eventually losing data.

Mac users face a much lower danger of virus infections, but they aren't immune. (It can help if you don't use Microsoft Word, but how are you supposed to do business with the rest of the world that way?)

The next chore to attend to is running a disk-repair tool - ScanDisk on Windows, Disk First Aid on a Mac. Both operating systems normally run these tools when the computer reboots after a crash, but that may not be often enough - especially if, by some miracle, your computer isn't crashing every other day. So run either utility every couple of weeks. ScanDisk lives in the Accessories directory's System Tools folder, off the Start menu; Disk First Aid usually hides in the Utilities folder on the hard drive.

Then comes making sure your software is up to date - the biggest pain of them all. If you're running Windows Me or Mac OS 9, it's much easier than it used to be: Both can be set to pluck new system-software updates automatically from Microsoft and Apple's Web sites, respectively.

But older versions of these operating systems leave users in the lurch. The version of Windows Update included with Windows 98 is arguably worse than nothing, as it can overwhelm users with too many updates. And finding individual software developers' updates at their Web sites is, well, just work.

The computer-maintenance chore most like regular housekeeping is cleaning up around the hard drive, where old, unused files can accumulate, wasting space and possibly causing problems for other applications. In Windows, break out the Add/Remove Programs control panel every month or so and look through the programs it lists. If you remember loading a piece of software but can't remember the last time you used it, think about tossing it.

Mark Croft, Microsoft's lead product manager for Windows, recommends using Windows' Disk Cleanup utility, which tosses out old temporary files and other "collected, unwanted files," once a month. (It's in Win 98 and Win Me; right-click on your hard drive's icon in My Computer, select Properties, then click on the Disk Cleanup tab.)

On a Mac, just snoop around the computer for things - outside the System Folder - that you're not using. Said Ted Landau, who runs the MacFixIt troubleshooting site: "Similarly, you may have alias icons that no longer lead anywhere, or you may simply have many saved files (such as old movie trailers, etc.) that you no longer want."

One frequently mentioned chore that you don't need to stress out about is disk defragmentation. The idea behind this ritual is that, by making sure individual programs and files are in one place on the disk instead of scattered across it, your machine will run faster.

But defragmenting itself takes time, and the speed boost may not always be dramatic. Sobel, with the Windows User Group Network, advises weekly defragging; Microsoft's Croft suggested once a month; Gateway's Farwell suggested it's optional for many home users.

Which opinion you agree with is probably a matter of how much you attention you want to devote to your computer in the first place.

Why so much attention must be paid to a household device often marketed as just another appliance is a question best left, to use an old saying, as an exercise for the reader.

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