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Northeast
Wisconsin's
Internet monthly

Wednesday, April 25, 2001

e-business

Change is good

Database, e-commerce
programming can make a web site
a communication tool

By Barbara Luhring, CEO
3W Design Group, Inc.

Let's say your company has a Web site. Let's say your company's Web site has been in existence since 1997. Along the way you have updated your site, refining the navigation, changing graphics and photos. But now you want to take your company's site to a new level, maybe re-create the site in Macromedia Flash or transform your standard HTML programmed pages into a database managed site that creates pages on-the-fly. Where do you start?

The old adage "if it ain't broke, don't fix it" doesn't really apply to the Web. Rather than making wholesale changes every 3 or 4 years, it is more cost effective to plan smaller upgrades on an annual or semi-annual basis.

Why? Technology upgrades change the Internet at a lightning pace. This includes everything from the parameters that help your company penetrate the search engines to options for rich media and permission email marketing. By changing your Web site a little at a time, you never get far behind the advances technology has to offer.

One example of this is incorporating the rich interactivity of Macromedia's Flash to an already existing HTML (traditional) Web site. Build the Flash site as a stand-alone experience while keeping it linked to useful portions of the current HTML site. This is especially effective when your current HTML site has information gathering forms that you want to continue to utilize. You can link directly to the form from the Flash navigation, opening a new window so the user can fill in the form while not losing the Flash navigation window. In addition, you may also give the viewer a "view HTML site" option, offering this for six months to a year before you transition to Flash only.

Another way to transition your site to Flash from HTML is to incorporate a Flash animation introduction or splash page. Upon typing in the URL of your Web site, the viewer experiences an animated presentation that sums up your company, product or Web site. Upon completion of the splash page, the viewer is transported the standard top page of your HTML site.

Animation is not the only dynamic technology on the Internet. Database and e-commerce programming is capable of turning your Web site into an unprecedented communication tool. Programming HTML product pages used to mean creating a page for each category of products. Load time was cumbersome and adding pages meant creating and reorganizing each page manually. Today it has become much easier for pages to be created "on-the-fly" from a database of products.

That means when you add or delete a product from your online business to business or retail site, the individual product shows up in a pre-programmed template page along with other products. No more coding and re-coding HTML pages every time your product line changes. Your site is faster, sleeker and your options greater.

Another recent development in programming is the ability to completely automate the buyers' experience on your Web site. This development gives the small online retailer the same opportunity to seamlessly combine credit card sales with instant verification, and sales tracking. E-commerce programming combined with off-site credit card payment/verification partners such as CyberCash gives you the power to do this. You spend your time and energy on tracking your Web site's sales and marketing to repeat customers, instead of manually verifying credit card sales.

Programming, like Flash animation can be phased in to your existing HTML Web site according to your company's needs. Establishing measurable goals, a budget and a timeline for your Web site changes will help assure your success. Communicate these goals with your Web site design firm from the beginning, they will make the transition easier and faster.

What's in store for the future of the Internet? Changing technology. Is your company ready?

Do you have any questions about your company's Web presence? Write to and your question may be the focus of a future column.

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
The Green Bay News-Chronicle.
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