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Tuesday, May 14, 2002

Safe computing

Do you have an operational plan for information security?

By Ken M. Shaurette
Goliath Networks

It'The success of information security for an organization is the result of putting together the right combination of technical, organizational and security awareness components. Every organization should have an information security operational plan (ISOP) and this article describes why.

Organizations must recognize information security as a management issue, treated like any other item of strategic importance. Information and information processing assets have become one of the most critical components in a company's ability to complete its mission and business goals. The exchange of information has become as important to a company as the exchange of money. Today being a profitable company is often the result of rapid and successful information exchange.

For example, in today's economy seldom does actual cash (remember, the green stuff) actually change hands. These days a bank transfer is nothing more than the transmission of a few digits making up an account number and an amount along with some form of authorization making the transaction valid. Do you really think that $1,000 is in your bank sitting physically in your account?

Let's follow this story; a bank loses all ability to communicate with the outside world other than its front door. People with money deposited at the bank decide to close their accounts. Would the bank have funds to cover the entire cash request? Companies such as this are assuming the risk that not all patrons will ask for their cash on the same day; they expect some customers to accept a check rather than cash. Essentially they have formulated an operations plan that allows them to protect their customers' financial assets.

The purpose of an information security program is to protect vital information assets. The purpose of the information security operational plan is to organize technical, organizational and security awareness components into a plan that delivers the right combination of controls, putting into place a holistic approach for addressing information security issues. The plan identifies risk so that a company is not assuming more than it can afford. The plan maximizes a company's resources and organizes them so that they can be concentrated where they are most needed while not forgetting other equally important aspects of an overall information protection program. The plan provides a philosophy for Information Security guided by vision, a mission and quality statements. A tactical plan establishes an organized way to build on the basic mechanisms and foundation that make up the information security infrastructure.

What constitutes an information security operational plan? Information security is made up of eight major categories. These categories are identified as: the Baseline, Policies, Standards and Procedures, Architecture and Processes, Awareness and Training, Technologies and Products, Assessment and Monitoring, Contingency and Compliance. At the top level an Executive Summary outlines the foundation of the plan along with assumptions, any prerequisites or requirements to execution of the plan. Each year (more frequently if desirable) tactical plans outline the status, goals and plans for the year in each category.

A brief explanation of each category follows:

Baseline: This is a baseline study performed annually to establish the base. It provides an understanding of the current status of company information security efforts.

Policies, Standards and Procedures: Policy is the roadmap; it lies out the current state of company security and where a company wants to go. Standards are usually the technical foundation that the business will work from and procedures provide the directions on how to meet policy and comply with standards. All of these together define the business environment to insure security information handling.

Architecture and Processes: This area is the infrastructure and processes that provide a secure and stable operating environment. Included are approval and implementation methodologies such as change management. It addresses the need for security to be part of development and design as well as testing and deployment.

Awareness and Training: Users and customers must be aware of their personal responsibilities relating to information security. Technology alone will not eliminate all vulnerability. Proper education and awareness by information handlers is critical.

Technologies and Products: Security related products are necessary to support policy and provide the security architecture, which protects business processes. The technologies can range from simple logging of system events to complex public key encryption systems.

Assessment and Monitoring: The right information must be collected and distributed to the appropriate personnel including management reporting. Network connections, overall system performance and host activity must be monitored for anomalies or suspicious activity.

Contingency: This is the preparation for events out of the ordinary or preparing for the unexpected. (Say, all bank patrons withdrawing their money on the same day.) This includes minor information or business processing losses and disasters.

Compliance: This is the health check for the information security program. It establishes methodologies for feedback that provide the cornerstone of continuous improvement for the information security efforts. It establishes ways for management, technical staff and end users to assess the impact of implementing components of the security program on the computing environment and business processes that may adversely effect the company's ability to serve its customers. It also measures compliance with industry and governmental mandates.

WHERE TO START
Establish security responsibilities. Legislation such as HIPAA (Health Insurance Portability and Accountability Act) for health entities and G-L-B (Gramm, Leach, Bliley) for financial institutions are requiring that organization appoint a "Chief Privacy Officer" or "Chief Security Officer" or the equivalent. What this means is that someone or a function at an organization must be to consider the privacy and security requirements that these Federal Laws create. If a company already has experienced security staff, they could represent the security and privacy issues. The ISOP would be a critical component to help them prioritize security activities, communicate their status to management and set future expectations. It would be the necessary documentation to show activities toward complying with the legislation and status of in process compliance activities.

It will help with budgetary considerations as well as staffing concerns. Without a plan, would a company know if they are taking on more than they can reasonably expect to accomplish or addressing issues that are not as critical as others? Are they becoming compliant or simply buying lots of technology with no coordinated method for applying it to the business problems?

If a company does not already have staff able to deliver an ISOP, many consulting companies are beginning to staff security areas with the expertise necessary to deliver information security solutions. The consulting company may be able to provide part of the needs for meeting compliance with HIPAA or G-L-B such as performing periodic assessments of the state of a company's security.

If an organization is unfamiliar with the security work of a consulting company, look for a company that has Certified Information Systems Security Professionals (CISSP) on its staff to insure you are getting the quality and security expertise you expect. The consultant must be able to translate business needs into information security deliverables and provide an appropriate balance between controls and business process. Without an ISOP an organization may be spending money to address the wrong areas.

No matter how the issues are addressed, it is still critical for a company to assign internal responsibility for following through with the ISOP and managing the overall success of the security and compliance program.

Ken M. Shaurette, (CISSP, CISA) is a Senior Information Security Advisor at Goliath Networks Inc. in Madison. Ken has provided security/audit advice and vision for companies building information security programs for more than 17 years. He currently helps organizations with their security framework and planning. Ken has written numerous articles in security industry trade magazines as well as Auerbach''s Handbook of Information Security Management. He can be reached at [email protected]

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
The Green Bay News-Chronicle.
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