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Sunday, April 15, 2001

Site building

A 'FLASH' of brilliance can attract visitors to your web site

By Mark Femal
Beantree Inc.

The exposure the Internet can provide your business is invaluable in providing your customers, suppliers, and business partners with relevant information about your company's products and services. As a marketing and sales tool there are many techniques that can attract additional visitors to your Web site and improve your visibility with respect to your competition. One such technique employed at companies such as Coca-Cola, Sony, and even for the U.S. Air Force is by designing content for your Web site using a product called Macromedia Flash, from Macromedia, Incorporated. Flash is regarded in the Internet industry as an excellent tool for building presentations, animations, and for augmenting a more traditionally designed Web site that uses graphics and static text. Flash makes use of scalable vector graphics in addition to audio, form controls, and other visually stunning effects to engage Web site visitors.

Why use Flash?
Among the challenges Internet content developers face are the restrictions placed on them by the medium itself. Traditional Web sites viewed in Internet browsers rely on HyperText Markup Language (HTML) for rendering the necessary content. Thus, your pages are interpreted and formatted via the limitations imposed by the particular browser vendor and version that your Web site visitor uses. To be able to present a consistent appearance across a vast number of different browsers many Web designers face the difficulty of relying on the limited set of functionality available in most browsers.

Despite the reliance on this design technique, there is a significant amount of time spent ensuring it looks correct in a multitude of different browsers. In addition to these software challenges, the color depth, window size and even screen resolution of the person viewing your Web site can also adversely affect the presentation of content. Some content developers take the risk of relying on special browser features to add some visually appealing characteristics to a Web site. It is important to note that these features can cause misrepresented content to those visitors without that type of browser or even browser version that is needed to view the content correctly. These design techniques only serve to annoy the typical Web site visitor.

According to Jeremy Clark, product manager for Flash, many of the software challenges and end-user display issues have been addressed within their software. Through Macromedia's partnerships with browser vendors such as Microsoft and Netscape, Flash has gone through the evolution of being an optional plug-in when originally released to being fully bundled and distributed directly by the browser vendors themselves. Given this direction and continued adoption by content developers, Clark states "Using Flash makes many developers find their workflows increase and they begin to prefer to work solely in Flash."

Usability and accessibility
Macromedia has made great strides in educating content developers in how to use Flash to create content which is useable. This means concentrating on the original message to be conveyed to Web site visitors and not simply diluting the message with glitzy effects. To address the usability concerns, Macromedia has published a list of ten recommendations to be employed for creating usable content. These include targeting low-bandwidth visitors, sparing use of sound, consistent design, logical navigation, avoiding unnecessary intros, and designing for accessibility.

According to Clark, "Many developers are not designing accessible content." Accessible content means that people with disabilities have the ability to interpret your Web site and not lose any meaning in that interpretation. This includes providing appropriate control over audio, narration, and animation. Text equivalents should also be included on your Web site along with descriptive names for ALT tags for Braille readers and voice synthesizers. Content developers should also keep in mind those individuals who may be colorblind and avoid colors known to cause difficulties.

How are companies using Flash?
According to Clark, many companies are using Flash primarily to strengthen their branding. For instance, the Coca-Cola Web site uses the same artwork used in their print materials. "This allows them to convey the same brand, rather than watering it down in traditional HTML and GIFs [images]". It easily scales to the screen size the Web site visitor uses and adds excitement to the presentation of their products.

Clark states that many companies are using Flash to excite users about a new product, as was the case for Volkswagen and BMW. This drives traffic to their Web site and keeps visitors more interested in the content. According to Clark, the best use of Flash he's seen on Web sites are those that use HTML and Flash and you can't tell the difference. They are using it effectively to differentiate their products and services from their competition.

Another popular use of Flash is in providing navigational control for Web sites. This includes visual effects on menus such as special coloring, fading and expandable option lists. The creative use of Flash in menus can complement a complete application such as an interactive virtual tour or product demo.

Blue Print Service, an Appleton-based plan management and digital printing company, recognized the compelling use of Flash for their new Web site at www.blueprintservice.com. Cameron Gehrke from Blue Print Service states, "Right now our site uses a little Flash. The amount it uses is eye catching though. I think it will be noticed because it is something unique." It is that uniqueness which attracts attention and adds a little excitement to a Web site. As Clark states, "Many small to mid-sized companies use Flash the same way large companies do." The recognition your Web site can gain from using Flash will allow you to strengthen your brand along with energizing your online message.

Mark Femal is Lead Technical Analyst for Beantree, Inc. in Appleton with over 6 years of Internet development experience. He graduated with a Computer Science degree from the University of Wisconsin-Oshkosh and can be reached at [email protected].

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
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