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Thursday, November 27, 2003

Using the web

Unify! Unify! Unify!

By Ken M. Shaurette
CISA, CISSP
VP ISSA - Milwaukee Chapter,
InfraGard Delegate for Western Wisconsin Chapter

TWith the images of Sept. 11, 2001, still fresh in our minds, we begin to look for ways to get back to a semblance of normal. Truth is, nothing about our lives and the way we conduct usiness will ever be normal again. If we go to work in a high-rise structure, for a long time we will have vivid images come to mind whenever we hear a plane go by. When we board a plane we will wonder if the security will be adequate to prevent it from being hijacked.

What will be next and how should we be reacting? Don't forget the images and simply go back to normal. The lives of the people on the
planes and in the financial district of New York City and at the Pentagon should not be forgotten. Don't let our critical information
infrastructures become the next target for terrorism. Our country possesses both the world's strongest military and its largest
national economy. Those are but two aspects of our power, which are mutually reinforcing and dependent on each other. They are also
increasingly reliant upon certain critical infrastructures and upon cyber-based information systems.

It is true that it will not be possible to hijack a plane and crash it into our networks, but can you consider the potential equivalent?

Is your company taking its critical information infrastructure for granted, kind of getting into the mode of "It can't happen here"? We may let ourselves believe that lives would not be lost if our information infrastructures were attacked, but is that really the case.

Think about it for a minute. The Internet has created a global network where anyone can get anywhere at any time. There is no day or night, since the sun is always shining somewhere on the Internet.

Companies do not even necessarily need to be Internet connected to be vulnerable, what about modems, or information shared over public
communications or simple internal system of a company connected across the country. Can you honestly trust everyone you work with your life and your career? Is every one of them happy with their job?

Would any of them be interested in making large sums of money given the right circumstances?

How does this relate to our critical infrastructures? It only takes one vulnerable, inadequately-secured system in your internal network to provide a person the opportunity to inappropriately access other parts of your network. The same is true for home systems or business systems connected to the Internet to provide a launching pad for attack on other connected systems. Do you honestly know what your computers' free processing cycles are doing when you are not there?

Every company must take a multiple phased approach to warding off terrorist attacks.

Planning is an important first measure. Sure you
can discontinue flying to avoid being hijacked, but are you taking similar precautions with your home computer system? Do you leave it
powered off so that it cannot be taken over? Can a business afford to do the same with their systems? Hardly seems reasonable to expect
this any more than you should be expected to never fly again. Without an appropriate plan for security, companies and individuals don't even know whether they need more technology or simply improved administrative procedures. Maybe you are thinking, "But flying, I could crash and there would be loss of life!" Do you really believe that if critical information infrastructures are compromised there
will be no loss of life?

Let's evaluate a potential scenario: Your system and your neighbor's system are both left vulnerable. Maybe a few other neighbors you don't even know do so as well. These systems are infiltrated with a small program that can harness the extra processing cycles to attack
other systems in a very targeted fashion.

Electric and other utilities are continually increasing their already substantial
dependence on cyber systems. Let's say for illustration sake that these vulnerable systems are targeted to interrupt or interfere with 911 services, maybe not in just one place, but in a coordinated fashion across the country. What about changing street light signals all to green at rush hour or maybe attacking a critical power grid, not taking it down, but causing an overload or surges in power.

Surges can be very harmful to sensitive equipment such as medical equipment. Are we prepared to trust that all the backup systems will work, that these few examples are just wild sensationalism, they couldn't really happen? Well to be honest with you if someone had
told me before Sept. 11 that one commercial jetliner, let alone four, would be used like missiles and attack the places they did, I'm sure
many of us would have said they were crazy, that kind of thing only happens in the movies.
Critical infrastructures are those physical and information-based systems essential to the minimum operations of the economy and
government. They include, but are not limited to, telecommunications, energy, banking and finance, transportation, water systems and
emergency services, both governmental and private. In the "olden days" our nation's critical infrastructures were physically and logically separate systems that had little interdependence. Advances in information technology and the necessity of improved efficiency have resulted in these infrastructures becoming increasingly automated and interlinked.

Legislation has begun to be enacted such as HIPAA (Health Insurance Portability and Accountability Act - http://aspe.os.dhhs.gov/admnsimp/) or G.L.B (Gramm, Leach, Bliley - http://www.senate.gov/~banking/conf/). Some could argue that enacting legislation to protect privacy can have the reverse effect or is infringing on our civil liberties. Unfortunately the legislation is doing little more than requiring common sense in requiring actions to be taken that companies and/or individuals should be already putting
in place. Too often people are unwilling to self impose common sense controls just as they would not control their speeds when it is
prudent to do so without a speed limit. This author believes these laws are appropriate and more are necessary and also will soon be
coming. In this author's opinion the Government has already been dragging their feet on the final security regulations for HIPAA, but I think the recent events will change that.

In Feb. 2000, President Clinton said "we have to do more to protect privacy and civil liberties," "We're here to work together," he said.

Security vulnerabilities could shake users' confidence and impact the growth of
e-commerce, and goals toward administrative simplification. For example, by 2007 the IRS hopes to have 80 percent of tax returns filed electronically. The administration must balance its responsibility to protect the national security without encroaching on private business where it has no authority. In the wake of Sept. 11th's disaster many including our congressional leaders will be quick to offer up funding for the military, which is good, but don't forget the "non-physical" components of our nations security and safety. It is like building the most secure computer room possible and connecting it the outside with an unsecured network, we need to
protect our borders, but not just from physical threats also from virtual threats.

The government needs more resources so it can become a model for computer security, while private industry must lead the effort to establish security standards and make sure that the newest technology to curb attacks is widely publicized and available, said Harris Miller, president of the Information Technology Association of America, an industry group.

"The goal is to bring everybody doing business on the Internet to see that information security is needed, and to make it simple, that security is good personal hygiene," Miller said.

The future is going to be about unifying of our country, our businesses and heading off "cyber attacks", attacks against not just our critical infrastructures, but also our very way of living.

We need to begin sharing information about incidents even reasonably minor situations. One minor event may not be a big deal, but correlated with numerous other "minor" situations it may signal a trend of something bigger. There must be multiple phases to the
approach. We must rally behind our leaders and support actions to prevent the recent kind of attack from occurring again. The Government, as well as each company and individual needs to unify. Of course financing for the work that is already in progress, supporting agencies and organizations such as InfraGard or the National
Infrastructure Protection Center (NIPC) www.infragard.net, www.nipc.org). Providing support or assistance in the establishment
of acceptable practices for improving security such as the CASPR project (www.caspr.org) are ways each of us can get involved. Working
together we need to share information about incidents and unusual activity with our systems and networks. An organization such as
InfraGard can provide the coordination mechanism and with proper funding to help instill confidence in the concept to potential member
organizations, templates and guidelines can be created so that we know what to look for, we can freely participate and share, without
fear of compromise or having the information used against us.

Good ways to participate in improving the security for our critical infrastructures is to at least share information about vulnerabilities, share personnel who can provide their experiences, share solutions that were successful and that others could use. Don't
be afraid of a little "co-opetition" (cooperation and competition), competing yet cooperating with your other companies and your fellow
workers.

Protecting our nation's critical infrastructures starts with each of us, companies as well as individuals. We are more unified in many ways than every before because of the events of Sept.11, 2001. Don't let the destruction and loss of life from this tragedy be forgotten, don't let it happen again. Everyone can help by using good security practices at your home or business and in teaching and practicing the legal and ethical use of computers and the Internet. Unify, unify,
unifyŠ. Working together we can accomplish the things that we as individuals might not otherwise be able to.

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
The Green Bay News-Chronicle.
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