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Northeast
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Thursday, September 27, 2001

e-business

Little companies, big mail plans

How information gets
from there to you

By Ray Barrington
Dot Com Magazinec

David Troup is a mail man.

No, he's not a letter carrier. Better make that he's an e-mail man. And he's got some new deliveries to pitch.

Troup's Solinus Inc. has become an international leader in the key Internet application of e-mail. Its Hostmail system has become a leader.

And now, Solinus has something new: Globalsend.

In theory, it's a simple idea. Globalsend serves as the e-mail host for a small domain, such as a small business which has some Internet company hosting its Web site.

With Globalsend, a company can outsource its e-mail, avoiding the expenditures of host servers or provider fees.

"Companies are saying 'The e-mail you're throwing in - that every ISP throws in - is nice, but I want more robust business capabilities,'" said company president Troup. "They just aren't business-critical applications."

In addition, most local ISPs don't have the funds to install the type of heavy-user system businesses need, he said.

Globalsend uses a browser-based e-mail interface, similar to Hotmail or Yahoo Mail, making it easy to use. Users can easily configure their mailbox with the folders they need.

Being Web-based, the Globalsend system allows mail access from any computer and the ability to avoid setting up a separate e-mail program.

Users can also access e-mail on PCS cell phones.

In addition, the system allows the setting up of calendars to highlight important dates for in-company or individual use.

Troup is pleased with the ease of setting up a Globalmail service. "With most mail systems, you have to go talk to the company and it takes time. With Globalsend, if you have a credit card, you can set up your own e-mail in, oh, about three minutes," he said.

The cost for a user is a $100 set-up fee and a $5 per-month charge per mailbox. Companies can set up the mail interface with their own business logo.

"This is mostly suited to small and medium enterprises, places that don't have their own IT staff," he said.

The surprise in all this is that Solinus is building its systems in the United States after finding great success in Europe and Asia. The reason for the overseas success comes from Solinus's partner, a little computer company called Sun Microsystems.

"Sun already had its package, and they looked at what we're doing as the next generation of technology," Troup said. "So they backed us up with a half-million dollars of hardware and support."

Because of that, Globalsend (and its parent, Hostmail) is available in 11 languages with translation capabilities.

One part of Solinus's server network is in Korea, where a company had extra server space after its planned role as an application service provider didn't pan out.

"Sun got in touch with this Korean telco company and said 'we're going to help you out,'" Troup said. "So this Korean telco is now the world's largest mail provider."

It's part of an aggressive goal for the guy who calls himself "just a software provider who happens to live in Green Bay.

"In the next 12 months," he says, "our goal is 10 million mailboxes."

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
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