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Friday, May 17, 2002

Technical talk

A practical guide to Internet bandwidth

The future of the Internet depends on increased speed. Here's a look at how to get there

By Steve Heins
NorthNet

TAs the business community - typically small- and medium-sized companies without information technology departments - contemplates higher speed Internet access, it's the right time to discuss the various access options. The global telecommunication industry celebrated an important milestone last summer. For the first time, the total amount of data transmitted over the world's telephone lines was larger than voice transmissions. According to Datamonitor, an Internet industry source, Internet traffic requiring additional bandwidth is growing at 1000 percent per year. Data is expected to constitute 99 percent of telephone line usage in the future.

This article discusses the potential and limitations of high speed Internet solutions. The growing "need for speed" is being created by the large volume of new Internet traffic: video and audio applications, e-commerce, and generally increased Internet usage.

High speed Internet access, also known as broadband, allows for many of these new Internet uses to become a reality. As a example of broadband technologies to older services, a recent USA Today study was conducted. The movie "Titanic" was downloaded from the Internet via a regular dial-up connection and then via a broadband connection.

The dial-up connection took 42 hours to download and the broadband connection took 9 minutes.

Widely available broadband technology will eventually have profound effects on entertainment, commerce, healthcare, communication, and education; however, there are some significant problems standing in the way of widespread high-speed access. They are: (1) out-dated infrastructure, (2) distances from telecommunication hubs, (3) deployment of necessary new technologies, and (4) the cost/benefit analysis most businesses and households use to determine the practicality of any new expense.

First, let's look at the two most common Internet connection technologies, analog modem connections and ISDN (Integrated Services Digital Network). Most people are familiar with the analog modem as the connection used via your telephone line. ISDN is a digital service that is five or six times faster than the analog connection. Both of these technologies have an advantage in that almost anyone who has local phone service has access to them and that they are the most inexpensive options in terms of equipment and monthly costs. The biggest drawback to these technologies is their lack of transmission speed.

New high-speed broadband technologies include DSL (Digital Subscriber Line), cable modems, utility power lines, and wireless services. Each of these technologies has advantages and disadvantages.

With certain exceptions, DSL has the largest advantage for businesses applications such as dedicated and secure access, greater speed, use of existing telephone lines, a variety of operating modes, generally good performance, and affordability. DSL's disadvantages include a restricted distance from telephone hub, availability, operations support, and poor-quality telephone lines.

Cable modems have the most advantage for residential users. Soon, cablebandwidth will be available to anyone who has a cable service. The pricing structure of cable service make it very affordable for most consumers. Cable's disadvantages make it a technology that most business users will find unattractive. These disadvantages are: (1) shared bandwidth translating to potential slower speeds when many users are accessing the service; (2) shared bandwidth can create security problems; (3) cable modems carry out-going data with less bandwidth and therefore less speed; and (4) available operations support make cable a fragile data network environment.

Utility power line and wireless connections are still in their early stages of deployment. Given the fact they are still awaiting technological innovations, the exact advantages and disadvantages are yet to be defined. Presently, power line connections offer slower speeds and wireless must solve outage issues, security problems, and transmission gaps.

In this environment, the best advice an objective observer can give to businesses and individuals is one of education. One should become acquainted with the general details of high speed Internet technologies and then find a telecommunications consultant who is conversant in these technologies. As Frank Tower, Director of Operations for NorthNet says, "Internet Service Providers (ISP) may be the best resource for such advice. They must have the greatest command of available technology, because their service encompasses all telecommunication technologies, particularly as it applies to the end-user."

In any case, one should expect a reputable consultant to conduct a review of your current technology assets and the availability of the newer solutions. Businesses and individuals need to beware of "experts" who only sell one possible solution; they are less likely to be objective and more likely to be sales oriented advocates of their own proprietary products.

Ultimately, the consumer should adopt a conservative attitude toward Internet technology where the reliability and usability are more important than speed and cutting-edge innovation. With the inherent imperfections of an aging telephone system and cable infrastructure long controlled by government regulation, the more time spent reviewing high speed Internet options will reward those who are patient.

Stephen Heins is Director of Marketing for NorthNet in Oshkosh and can be reached at [email protected].

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
The Green Bay News-Chronicle.
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