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Friday, May 17, 2002

Inside the box

Return of the mainframe?

Terminal Server and Citrix has caused computing to come full circle

By Rob Williams
Wisconsin Information Technology, Inc.

Over the last 20 years there has been a shift from the mainframes, which were the dominant platform during the 60s and 70s, to the pc platform and client-server technology. This has had a major effect of both the workers and the IT staff. The type of work and the level of control held by IR has changes drastically. It has caused a dramatic shift in the computing power, which we are seeing today.

The power on the desktop of today rivals the computing power of some of the old mainframes. This has changed the way managers analyze data and reduces the time required to get the information into the necessary format to make business decisions. The result of this shift in technology and computing power has caused an increase in the IT staff required to administer the technology in large environments due to the complexity and amount of software and the frequency of updates. The administrators hve to touch every computer to perform the software updates, or install additional software such as Microsoft SMS which distributes this software for the administrator. This software also has a hefty price tag.

The hardware also required relatively frequent hardware upgrades and updates in order to keep up with the software requirements. The applications have steadily gotten larger and larger to become as sophisticated to the level they are today. This cost has escalated incrementally also and has become a huge cost burden for large organizations.

The industry is starting to see a shift back to the centralized computing environment over the last year or two. The ability to perform an update on one computer and have the change immediately available to all users has the potential to save companies huge amounts of money. The solution I am referring to is Terminal Server and Citrix. This solution gives the software advantage of the client server environment with the central control and administration of the mainframe environment.

The hardware also needs fewer upgrades because the applications are running on one server in the computer room and each workstation sees a screen which is being generated on the server. This portal into the server session requires very little power to run at the desktop. 386 and 486 based hardware can keep up to the screen updates generated in this environment. This breathes new life into old systems and extends the life cycle of the older hardware. Since increasing the power at the desktop does little or nothing to speed up the application you are running, you need minimal hardware to operate and this hardware is less costly when you do update.

The only expensive piece of equipment in the scenario is the file server, which needs to be large enough to handle all of the sessions for all of the users at the same time. The server has to have enough RAM to run all of the copies of each piece of software all of the users are running. It is very common to see these servers with well over 1 gigabyte of RAM. This is one of the most expensive parts of this server when you are dealing with this quantity of RAM. The CPU also has to be able to be fast enough to keep up with all of the applications, which the users are running simultaneously. This is the most difficult part of the server to size. Over the last year, the XEON based servers have been the best suited to fill this role. These CPU's are very expensive compared to the Pentium II pr Pentium III servers common in the market today. The prices for just the processor chip range from $1000 to $2000. This makes the prices for these servers range from $10,000 to $40,000 each. The shift in price from the desktop to the server in the short term is almost a wash.

The long term benefits are the biggest savings in hardware when you extend the life of the desktop hardware 3 to 5 years beyond what the life has been in the past. The largest cost savings comes in software update installation costs. Rather than install a software upgrade on every workstation, you install in on one server and all of the workstations are updated at the same time. This also saves money in applying bug fixes. You fix one server and all workstations access the fixed copy.

The drawback comes in when you have a problem. If one person experiences a problem, everyone else has the same problem at the same time also. This reduces the amount of time available for fixing problems. The impact of the problem is noticed more quickly. If a program goes into a loop, everyone on the server is effected by it rather than one person.

The users also may not like some of the restrictions which must be placed on them in order to guarantee system performance stays at acceptable levels. No animated software or screen savers can be run. The requirements of the system in order to support these applications ends up slowing everyone down to the point that the server can't run any of the sessions well. The animations and screen savers will take as much system resource as necessary for them to run smooth and the system will drag to a halt. Most installations of this environment will not allow any user to load their own software, and there are no screen savers even loaded. This insures the stability of the system. This is a reflection of the mainframe environments popular 20 years ago.

The computing industry has come full circle and is going more and more centralized. This shift will become more and more attractive as the labor market for qualified network professionals continues to tighten up. Microsoft Terminal Server and Citrix will continue to gain popularity in the corporate environment over the next several years. Corporate computing is taking on a new face for old concepts.

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