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Thursday, April 26, 2001

Quality begins before you're online

Whenever I step onto an elevator or get on an airplane, I always hope that it was not built by the lowest bidder. I'd like to think that in the case of public safety, quality counts. Everyone in business understands the importance of saving money, but you need to be very careful which corners you choose to cut. Creating a web site for your company is no different. While no one gets physically injured if a site crashes, or if it is designed poorly, there still can be irreversible damage done to the business that owns a web site of poor quality.

When I surf the Internet I often encounter web sites that should have been created with more care. When pages load too slowly or the server is down too often, people will just go somewhere else - there are a lot of choices out there. Speaking of choices, how do you expect people find you on the Internet? A poorly designed and marketed web site will not be indexed by most search engines and directories and in essence will be invisible to virtually everyone who tries to find it.

As with airplane construction, the lowest bid is not always the safest. Will everyone who goes to your web site be able to see it? Many people who create web sites today use programs to create pages that only work on a certain browser, usually Microsoft's Internet Explorer 4 or 5. The reason for this is that they are generally created using a Microsoft program called FrontPage. While FrontPage is an excellent web page editor, many of the features are Microsoft exclusive and don't work on Netscape and some other browsers. And visitors that use different size monitors or screen resolutions will view your web site a little differently. Macintosh and AOL users also see things differently and frequently encounter compatibility problems with some sites.

So when accepting bids on your company web site, take into account how long the company/designers have been in the business of creating web sites. Ask to see samples of their work currently on the Internet, and ask for references. Find out what their policy is on updates, maintenance and search engine submission. Are any of their web sites listed on Yahoo?

Also when choosing a web-design company, ask if they create custom graphics. Is there any extra charge for creating custom graphics? Besides the legal implications of using graphics you find for "free" on the Internet, ask yourself if you want to have the same graphics on your web site that many other web sites have. And while we're on the topic of graphics, all graphics for the Internet must be optimized for fast loading times. When evaluating prospective designers, always check out how long it takes for the graphics (and the pages in general) to load.

Also consider the amount of time it will take to develop your site. Ask how long they expect it will take. An average site should take about 30 days or less. A more complicated site can take 90 days or more. Your designer should post your site to a test area where you can see it develop and offer your input while your site is under construction. There is one important thing to remember though: The work can't begin until you supply your designer with all the text, graphics, pictures, logos and other related files. I have had clients whom I told their site would be ready in 30 days (after I had all the information), and 25 days later they give me the information and files I need and then expect the site to be completed five days later!

There is no standard rate for web designers. Prices can range from $30 to $200 an hour for design and then there are graphic and other programming fees on top of that (things like e-commerce, Java, CGI, ASP, SQL and other kinds of interactive programming added to the web site). Basically the old rule applies that if it sounds too good to be true it probably is.

If someone says he or she will create an entire web site for $300, I would be very cautious. I have had many clients come to me after they've already spent $300-1,500 for something totally useless. Shop around, don't go with the first web designer you meet, and don't always go for the lowest bid. No one likes to see an airplane - or a web site - crash.

Billy Zack is a web site designer, consultant, writer and the owner of GO Webdesign (http://www.gowebdesign.com). Contact him at [email protected] for more information or to subscribe to his free weekly online newsletter.


Athena Group Inc.
Coldwell Banker
Computer Renaissance
Cyber Exchange
Encore Presentations, Inc.
Event USA
The Giesler Group
GoWebdesign
GreenBayNet
Internet Commerce Inc.
MicroAge
New Horizons
Packer Fan Tours
Pearce Photography
Rhino Systems, Inc.
SparkLIST
St. Norbert College
TSN Internet
WE Tech
ZyQuest
LSOL.net
Anderson Tackman
Connect On-line
RT Real estate
Net fx Studios
Omni resources
Funworld2, LLC
Butterfly books
 

Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
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