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Monday, May 28, 2001

What is IMPORTANT in your computer?

There are questions to ask about everything from package deals to warranties

By Don Arnoldi
WE Tech Computers

Have you ever asked yourself “What is the difference between this brand name and that one?” What is really important isn’t what brand name is on the outside of the computer, but how the computer is built, the quality of the parts inside, how do they work together, and most important, how well will it work once you have it at home? There are so many choices to make when you look for a PC.

All those ads on TV really make it seem as if there is no other choice but to buy from them. Look at those ads very closely and you will see some of the tricks they use. When buying a PC, remember the first rule of any purchase, “Nothing is free, everything else you pay for.”

Beware of “package” deals. Ask what is the difference if you bought these parts separately and “can I make changes?” Did they offer you training and all you got was time with a CD? Is the PC built for you? Does it come with the software that YOU want? Will it be capable of meeting your needs today and tomorrow? Will you be strapped with an Internet provider for up to 3 years, even if you don’t like them and want to change?

Are “custom built computers” really more expensive? Let’s just compare what you get. Most custom builders will sit down with you and try to determine what your needs are, first starting with your budget. From that they can help you pick out the components that will fit your needs. These can be as simple as an integrated system that will get you on the Internet and give you the capability of doing simple research or just keeping in touch by e-mail with your friends and relatives. In most cases, a person wants to be able to expand the capabilities of their computer with the growing needs of their software. This will cost more because now you have to look at a system that can be upgraded.

Upgrading is limited to the technology of the components used in the existing computer. This is an important question to ask when you’re looking at purchasing your system. Computers that have parts integrated into the motherboard will be very difficult to upgrade, and thus more expensive. Most custom built PCs have interchangeable parts that can be easily replaced and then cost you less.

If you spend a few dollars more on a system that is capable of growing, you will pay less when you either need to make changes or have repairs. Some brand name PC’s require that you buy ALL of your replacement parts and upgrade components from the brand company; they normally cost more and are sometimes hard to get.

Why would I want to make changes to my computer? Some people as they get used to their computers begin to look at new software. Software is the number-one reason to make changes to your computer. There is not a computer built today that will handle every type of software available. This is why custom builders will try to help you determine what system will suit your needs. As your needs change, your computer might have to as well. Have you ever wanted to design your own home or landscape? You might need a better video card. Do the kids want to play some computer games? Then you might need a faster CPU or more memory. Is your system capable of adding a scanner? What kind will work best with your system and what software is needed? These are all reasons to upgrade your PC.
One more important question to ask is about the warranty. It’s not always “how long is it good for” but more important, what does it cover and how much will it cost if there is a part that is no longer available? Many companies will charge you the cost of the “upgraded component.” Guess what — you probably just paid the dealer’s full price, what he paid for the part. Good builders will not charge you for an upgrade if they don’t have the original component.

Will you get the system back right away? Do they carry the parts that make up your system? Do they have replacements on hand or will they have to send out for the parts and then increasing you’re down time? If you buy a system from a store that only sells the computers, where will you have to get the replacement parts from? Will the store repair the computer or do they have to send it out to someone who can? If the people who sold it to you do not fix it, why buy it from them?

You must invest as much time in buying a computer as you would to buy a TV, a stereo or even a car. If you don’t, you might get just what you paid for. Ask for references and shop around. Good luck and happy computing.

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Dot Com Northeast Wisconsin's Internet Monthly, is a publication of
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